Last Updated: March 29, 2023

Observant Needle, LLC (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines the different types of information we collect, the reasons we collect it, and how we use and safeguard that information.

COLLECTION AND USE OF PERSONAL INFORMATION

Personal information is defined as information that allows somebody to personally identify or contact you. Examples of personal information include your name, address, telephone number or e-mail address. The only personal information that we collect is the information that you voluntarily provide to us when making a purchase or when you subscribe to our email newsletter. When you provide us with personal information, you are consenting to us collecting it and using it for that specific reason only. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

COLLECTION AND USE OF NON-PERSONAL INFORMATION

Non-personal information is defined as information that cannot be used to personally identify you. Examples of non-personal information include the device type you were using to access our Etsy shop, browser type, approximate geographic location, the date/time of your visit, and pages viewed. We use the third party service, Google Analytics, to collect non-personal information about your visit. IP addresses are anonymized prior to being sent and stored by Google. For further information, including how to control the information you send to Google, please refer to this link: https://www.google.com/policies/privacy/partners/

We use the non-personal information collected by Google Analytics to gain insight into how our customers are finding our shop. For example, Google Analytics will tell us if a user linked to our shop from Pinterest, Facebook, or from a Google search. Knowing where our web traffic is coming from and what pages were viewed helps us gain valuable insight into our customer base.

USE OF COOKIES

A cookie is a text file containing a string of information that is sent by a website and stored on your hard drive or temporarily in your computer’s memory. Google Analytics uses cookies to collect non-personal information as described in the previous section.

GDPR (GENERAL DATA PROTECTION REGULATION)

Observant Needle, LLC does not sell its products to residents of the European Union (E.U.). Even though we do not market to customers in the E.U., there is a very small chance that an E.U. resident could voluntarily sign up for our email newsletter which notifies customers of sales and new product releases. Email addresses are considered personal information and are stored with third party email marketing service providers. If you have signed up for our email list and no longer wish to receive marketing emails from us, you may unsubscribe via the link at the bottom of the email. If you wish to be deleted completely, please email support@observantneedle.com with your request.

CHILDREN'S ONLINE PRIVACY PROTECTION ACT

We do not intentionally gather personal information from visitors who are under the age of 13.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We will never sell or rent your personal information to anyone.

We do share information with Etsy as necessary to provide you our services and to comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Other than sharing information with Etsy, we may disclose your personal information under the following circumstances:

a.) To authorized third party service providers who perform functions on our behalf. We may share your personal information with these authorized third party service providers to perform functions such as (but not limited to) order fulfillment or facilitating e-mail marketing campaigns.
b.) As required by law and when we believe in good faith that disclosure is necessary to protect our rights and/or comply with a legal or criminal investigation.

SECURITY AND PAYMENT INFORMATION

We do not see nor do we have access to the payment information that you provide when making a purchase via Etsy Payments.

PRIVACY POLICY UPDATES

Observant Needle, LLC reserves the right to update this Privacy Policy at its discretion. When the Privacy Policy is updated, the “last updated” date at the top of this page will be changed to the most recent update date. We encourage you to periodically review this document.

CONTACT

If you have any questions or concerns regarding this Privacy Policy, please contact us at info@observantneedle.com.